Moderator Training and Support

Drop-in Training Sessions

LearnNow BC members can get free training in Elluminate Live! online every Wednesday between 2:00 and 4:00 pm. The sessions are moderated by support staff at Odyssey and are a great to receive assistance with the application. To join, login here anytime during the scheduled session.

Private Training Sessions

Private training sessions can be arranged for groups of three or more by contacting support@odysseylearn.com.

Online Coaching

Odyssey will provide online coaching during a meeting for first-time moderators.

Webinars, Demos, and Tutorials

• Elluminate Live! offers free webinars, demos, and training for teachers working with technology. Check their events calendar for more information.
• Please visit the Elluminate Training page for a series of advanced tutorials.

Elluminate Live! Technical Support

• 24 hour technical support is available from the Elluminate Live! Technical Support team at 1-866-388-8674 (toll free). 
• The Elluminate Support page contains extensive documentation, answers to frequently asked questions and a searchable knowledge base.
• For all other questions relating directly to your Elluminate sessions please contact LearnNow BC Support Service Desk at support@learnnowbc.ca or call 1-800-946-8322 (toll free).

 

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